The Property Management (TPM)
For residential building owners
The value of service
Hands-off, no-headaches for the owner
Reporting and full visibility
Rent collection and Bookkeeping
Improved resident satisfaction
Higher lease renewal rates
Reduced operating costs
Reduced turnover costs
Reduced leasing and marketing costs
Compliance with Regie requirements
Service
Lease-up
Advertising on multiple platforms
PadMapper, Zumper, Rentals.ca, Louer, Rental Board, and others - including photos and info
Broker management
For listings on Centris and turnovers
Application process
Digital automated application process including pet forms, employment info and guarantors
Verification and references
Credit, criminal, and Regie record verifications Reference calls to previous landlords and employer
Lease signing
Review and signing of the lease with the tenant, including rules and regulations, and verification of tenant home insurance
Tenant on-boarding
Providing keys, documents, and all information and guidelines to ensure a smooth transition
Management
Rent Collection
Collection of rent and deposit into owner account
Experience management
Communication, birthday wishes, on-boarding and departure briefs, tips and suggestions, surveys
Maintenance & Problem solving
Provide quotes and oversee repair work, coordinate with condosyndicate, handle problem tenants and represent owner at the Regie if needed
Communication
Receive tenants communications (complaints/inquiries/ requests) and reply by telephone, email or text
Added-value services
Concierge services including maid cleaning, handyman assistance, online activities, discounts at selected neighbourhood shops and more
Renewal notices
Timely dispatch with receipt confirmation of renewal notices, and advise of rent increases per market rates. Recovery of non-renewals per owner preferences
Accounting and Reporting
Reporting, RL31 to the residents, on demand reporting
Turnover
Move-out inspection
Verify state of condo and potential damage charges to the departing tenant
Repairs and paint
Prepare the condo for the next tenant Plaster, paint, and any required repairs
Cleaning
Final cleaning
THE SERVICE COST Eng
What the owner pays
% of monthly gross rent Eng
One-time setup fee
Paid from rent income
OR
Paid by owner in absence of rent income
Operating expenses
Paid from rent income
OR
Paid by owner in absence of rent income
Taxes, Fees, Utilities
Paid by owner